FAQs

How to Check Your NAT Type?

This will vary depending on the manufacturer of your gaming console. On PC, the NAT Type changes on a game-by-game basis.

  • On Xbox, navigate to Profile & System > Settings > General > Network Settings and look under the Current Network Status heading.
  • On PlayStation, go to Settings > Network > View Connection Status and look at the bottom of the page.
  • On Nintendo Switch, select System Settings > Internet > Test Connection .

What Is NAT Type 2?

NAT Type 2 is Sony’s classification for Moderate NAT Types on the PlayStation 4 and 5.

This is the most common NAT Type on PlayStation as Sony only assigns an Open NAT Type if your console is directly connected to the internet.

This is not recommended as it would leave your PlayStation vulnerable to malware attacks and hacking attempts.

What Does NAT Type Failed Mean?

PS4 NAT Type error message

PlayStation’s NAT Type error message

“NAT Type failed” is Sony’s default message for any networking error on the PlayStation 4. Typically, this means that your router was unable to perform NAT on your PlayStation’s outgoing connection.

To fix the ‘NAT Type failed’ error message you can manually set up your PlayStation’s connection to the internet.

To do this, get your PS4 IP address by navigating to Settings > Network > View Connection Status.

Then obtain your network’s IP address, default gateway, subnet mask, and DNS Server. This can be found by searching cmd in a Windows device and selecting command prompt. Then type in ipconfig/all to view the necessary network information.

If you prefer macOS go to System Preferences > Network. Select your active connection and click Advanced. Locate the TCP/IP button and the required information should appear.

On your PS4, select Settings > Network > Set Up Internet Connection and choose Custom. Input all the information you collected in the previous steps.

You will now be assigned a NAT Type.

What Does 'Teredo Is Unable to Qualify' Mean?

This protocol is used to enable matchmaking on select Xbox exclusive games. If your PC can’t locate a Teredo IP address you will be told that “Teredo is Unable to Qualify” and your console will function as if it has a Strict NAT Type.

Xbox teredo error message

Microsoft’s NAT Type error message

To fix the Teredo error message, try reconfiguring the IP Helper Service on a Windows device.

To do this, type Services in the Windows search bar and navigate to Start-up Type > IP Helper > Start-up Type. Then enable Automatic.

Alternatively, update your router to the latest firmware to ensure that it’s not blocking IPv6 connections.