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There are three subscription plans available: a monthly, a yearly, and a two-year plan. Each option is paid upfront and includes exactly the same features.
However, only the yearly and two-year plans come with a 30-day money-back guarantee.
There is no 100% free trial, but there is a 30-day money-back guarantee with the yearly plan. This refund is 100% no-questions-asked and is usually processed within 10 working days.
If you sign up for IPVanish via the Apple App Store then you won’t qualify for the money-back guarantee at all, which seems a little unfair but is unfortunately common practice.
We recorded an average download speed of 93Mbps on nearby servers. This works out as a speed loss of less than 10%, which makes it one of the fastest VPNs we’ve ever reviewed.
We also found IPVanish to be very reliableandstable. The client connected to the VPN server remarkably quickly ‒ sometimes in less than one second.
Local Speed Test results before using IPVanish:
Download Speed: 93.76Mbps
Upload Speed: 97.58Mbps
Ping: 2ms
Local Speed Test results with IPVanish:
Download Speed: 84.13Mbps
Upload Speed: 90.33Mbps
Ping: 7ms
Download speed loss when IPVanish is running: 10%
We tested our connection speed before and after connecting to an IPVanish server in London, near our physical location. Here are the results:
Download speed without IPVanish: 93.76Mbps
Download speed with IPVanish: 84.13Mbps
Our download speed loss when IPVanish is running: 10%
Our average speeds and latency when using IPVanish were amongst the best we’ve seen. Our ping was only 7ms on a local connection, which is ideal for playing games online.
In terms of performance, it’s also one of the most reliable VPN services we’ve reviewed, providing consistent local speeds from one test to the next, month after month.
Long-Distance Speed Tests
We tested how IPVanish performs on long-distance connections by measuring our internet speeds before and after connecting to its servers around the world.
IPVanish’s global speeds are good. We measured an average download speed of 53Mbps in the US, which is a percentage speed loss of 44%. This isn’t bad considering the distance involved, but there’s certainly room for improvement.
Connections to Australia and Singapore weren’t bad either, both with an average download speed loss of approximately75%. These results are passable, but needs improving.
Here are the average speeds we got when we connected to servers around the world from our office in London:
USA: 53Mbps (download) & 37Mbps (upload)
Germany: 76Mbps (download) & 81Mbps (upload)
Singapore: 25Mbps (download) & 2Mbps (upload)
Australia: 24Mbps (download) & 6Mbps (upload)
Server Locations
2,200 Self-Owned Servers & 40,000+ IP Addresses
53 Countries
77 Cities
40,000+ IP Addresses
IPVanish has a large network of 2,200 servers in over 77 locations, all of which are entirely self-owned and managed.
Users also have access to over 40,000 IP addresses, which is one of largest networks we’ve ever seen.
A large number of IP addresses helps to prevent server congestion and performance while connected to popular locations.
The network includes servers in most European countries and over 500 servers in North America, although the choice is more limited outside these regions – particularly in Africa. Here’s a breakdown of exactly how many servers are available in each region:
North America: 822
Europe: 434
Asia: 66
Oceania: 83
SouthAmerica: 32
Africa: 12
There has never been a security or infrastructure breach in IPVanish’s history, and we consider It one of the most trustworthy providers from a security perspective.
City-level server locations are available in the US, UK, Canada, Australia, and Brazil. You can find the full list of city-level locations below:
UK: Manchester, London, Glasgow
Canada: Toronto, Vancouver, Montreal
Australia: Sydney, Melbourne, Brisbane, Perth
Brazil: São Paulo, Rio De Janeiro
USCentral: Chicago, Dallas, Denver, Houston
USEastCoast: Ashburn, Atlanta, Boston, Miami, New York
USWestCoast: Las Vegas, Los Angeles, Phoenix, Salt Lake City, San Jose, Seattle
You can connect to servers in 53 different countries. The full list of server locations is on the IPVanish website.
Privacy
A Trustworthy & Verified No-Logs VPN
IPVanish is a zero-logs VPN provider. This means it does not keep any record of your connection data or internet activity.
It’s privacy policy is clearly-written and very transparent. It explicitly states that it does not keep traffic or even metadata logs:
“IPVanish does not collect, monitor, or log any traffic or use of its Virtual Private Network service on any platform.”
To summarise, IPVanish’s logging policy is as private and transparent as it gets.
The only information collected is an email address and payment method in order to process transactions.
The VPN does not:
Log user traffic or usage of the VPN service
Sell or rent user information to third parties
We’re pleased to note that there’s nothing that worries us in the document. It’s an enforceable logging policy that prioritizes user anonymity, privacy, and security.
Considering most VPN logging policies track at least server load or login information for maintenance purposes, this makes IPVanish a standout VPN for privacy.
Competing VPN providers have reassured their customers by investing in external audits by independent third parties. We’d like to see IPVanish follow suit to verify their logging practices.
Who Owns IPVanish?
IPVanish is one of the longest-running commercial VPNs available, founded in 2012 by Mudhook Media, part of the Highwinds Network Group.
In 2017 it was acquired by Stackpath, a CDN, cloud services, and firewall company. Two years later, Stackpath itself was acquired by online media giant J2 Global.
Throughout its many acquisitions, IPVanish has always been operated by companies headquartered in the US ‒ a member of the Five-Eyes data sharing agreement.
Theoretically, the company could be forced to hand over any web logs to US government agencies. However, the company enforces a zero-logs policy, so its invasive jurisdiction is not an issue.
The VPN protects your data transfers with industry-leading AES-256 encryption and supports the highly secure protocols OpenVPN, IKEv2, and L2TP/IPsec.
We tested all its apps and they all effectively hide your IP address, encrypt your data, and protect you from IP, DNS, WebRTC, and IPv6 leaks.
Advanced features include traffic obfuscation, split tunneling, DNS and IPv6 leak protection as well as the ability to manually configure your DNS settings.
There’s also a VPN kill switch to keep your data secure in case of a connection drop. This isn’t turned on by default and it’s not available on iOS, so make sure to switch it on before connecting.
We tested IPVanish’s apps for leaks and found that it does not leak IP, DNS, or WebRTC data.
IPVanish’s leak test results when connected to its Chicago server
As you can see, our DNS, IP, and WebRTC addresses were all registered in the US, which is the location of the VPN server we connected to. There is absolutely no sign of our true location in the UK, which is a great result.
Wireshark Packet Inspection
After testing for leaks, we continued our analysis by inspecting the traffic leaving our device when connected to a server. This allows us to make sure that the VPN client is encrypting our data effectively.
We did this test using Wireshark, a free and open-source packet inspection tool.
The UDP transmission from IPVanish shows no plain text
We were unable to find any data being sent across our network in plain text. We found no unencrypted TCP or UDP traffic, and no HTTP or DNS traffic traveling in plain text.
This shows that IPVanish is working exactly as intended and fully encrypting all the traffic leaving our device.
Device Compatibility
IPVanish is Compatible with Major Platforms & Devices
Apps
Windows
Mac
iOS
Android
Linux
Router
IPVanish has dedicated apps for all major platforms including Windows, macOS, iOS, Android, Linux and more
The VPN is easily configurable and you can even install it on your router for network-wide protection.
You can use the VPN on up to 10 different devices simultaneously, which is a generous device limit that exceeds a lot of competing services. Most VPN services limit simultaneous connections to around five devices per subscription.
More confident users can also manually configure IPVanish to work on Windows phones, Ubuntu, Chromebook, and more.
There are no browser extensions available, though.
Installing IPVanish on Your Router
There are two choices for getting IPVanish on your router: you can either buy a router pre-flashed, or manually install the VPN on another compatible router.
Installing a VPN on your router allows you to protect your entire network with VPN encryption and bypass your provider’s simultaneous device limit.
This means you unblock region-restricted content and hide your IP address on devices without native VPN applications such as your PlayStation, Xbox, Roku, and more.
IPVanish’s wide compatibility with routers, fast speeds, and low latency make it one of the best VPNs for gaming.
IPVanish is compatible with the following DD-WRT-enabled routers:
Asus
Belkin
Buffalo
D-Link
Linksys (Cisco)
Manually installing a VPN on your router isn’t easy or cheap though, and you need to make sure you have the right hardware first.
We recommend consulting the IPVanish website to make sure your router is compatible before proceeding.
Sadly, IPVanish does not provide any VPN extensions as of writing.
Ease of Use
Simple Setup & Apps with Many Advanced Settings
How to Install & Set Up IPVanish
Starting the setup process is very simple. Click the button to download the relevant software from the site.
You can check setup progress here, but it only takes a few minutes from start to finish.
Once you've downloaded the software, you'll see this screen prompting you to run the IPVanish app.
IPVanish main dashboard shows key connection info and permits server selection. We like the nice graph too.
Power users will select servers from the main dashboard rather than the server list as it's a slicker experience.
IPVanish server list view with filters - it's mostly pretty good but not as optimal as using the main dashboard.
IPVanish is rich with advanced settings for customizing connections and it's well laid out to boot. Nice!
The IPVanish applications are simple to use and offer a good suite of accessible features. It’s easy to change servers and the interface is reasonably intuitive. The advanced privacy settings are also easy to navigate, meaning it is suited to both VPN beginners and more experienced users.
Installation is made very easy: the Windows and Mac clients install like any other VPN and the iOS and Android applications are available in their respective app stores. There’s also a direct download of the Android APK available for you if you consider yourself technically advanced and want more control over your setup process.
For beginners, there are detailed set-up guides available on the IPVanish website for every platform and there is also an optional tutorial when you first log in to the app.
Some of the apps do lack a few key features – in particular the iOS app – but it’s still fast and secure.
We’ll go through each of the platforms and the features they offer in more detail below.
Here’s an overview of the key features available on every major platform:
Windows Client
The IPVanish Windows app looks complex at first, but is in fact very simple to use. Once you’ve connected to a server a status panel will display the protocol you’re using, time connected, server name and bandwidth usage, which is an unusual level of detail. There’s also a real-time graph showing upload and download speeds over time.
The IPVanish Windows app allows you to change server locations with just a few clicks
You can pick a country, city, or server to connect to or just press “connect” to automatically use the best server available.
In the side-menu, the server list can be sorted by country, server load or response time. There’s also a useful search box that allows you to filter by keyword. One click will add a server location to your favorites list, which saves the hassle of searching in the future.
There is the option to pick a location from a map, with numbers to represent how many servers are available in a given location.
The settings tab has options for starting the VPN automatically when your PC turns on, as well as access to a kill switch and scramble protocol, which will help mask OpenVPN traffic. The kill switch isn’t enabled by default, though, so be sure to turn it on before you connect to the internet.
The default protocol is OpenVPN UDP, but you can also use OpenVPN TCP, IKEv2, L2TP, SSTP, or PPTP. There’s full DNS and IPv6 leak protection and the ability to switch between OpenVPN ports 1194 and 443.
OpenVPN and IKEv2 are both secure and fast protocols that we fully recommend. It’s not clear why SSTP and PPTP are included at all – these protocols are outdated and aren’t considered secure. We recommend avoiding them where possible.
Overall, the IPVanish Windows app performs very well and has plenty of advanced features to keep experienced VPN users happy.
macOS Client
The IPVanish macOS client has most of the same features as the Windows equivalent, minus LAN exemption. Its interface is a little more difficult though – it opens as a windowed app, but you can only get to the settings from the menu bar app, which is far from intuitive.
Both desktop apps include a real-time graph of upload and download speed
Unlike some competing macOS clients – like NordVPN or Proton VPN – it does have a kill switch, though, which is necessary for a top-tier VPN.
Uniquely, the Mac application has the option to toggle between IPVanish and third-party DNS, as well as a toggle for IPv6 leak protection. We think IPv6 leak protection should be on by default, but it would be nice to see the DNS option on other platforms.
Android App
IPVanish’s Android app is its most impressive client, with more features than any other app.The UI is mostly great too: quick and easy to navigate.
The home screen displays a range of useful information including your current IP address and location, a target country, and a ‘connect’ button to get you online quickly. Settings, account details, and a full server list are available from the menu in the top left, or you can use the quick select fields on the home screen.
The Android app is even easier to use than on desktop
You’re able to select servers by country or city in the locations menu, but there are no server load figures to help you choose the least congested location. There’s also no favorites system to speed up the process of getting connected. Instead, you’ll have to manually scroll to specific servers when you need them.
There’s a support tab as well, to make things easy if you ever get stuck.
The best thing about the Android app is its versatility and huge feature list. It includes a kill switch and split tunneling, as well as a LAN exemption to help you connect to local devices without issues.
You can choose between OpenVPN UDP or TCP connections and there’s a wider choice of ports than you’ll see with the Windows client (1194, 443 and 8443).
There are also some features with unique utility for mobile connections. You can choose to reduce the MTU (maximum transmission unit) to help connect to websites on mobile data, for instance.
There’s a setting to notify you when connected to an insecure network, and the option to “scramble” data, too. This might help get past network-level content blocks but it won’t get you through any heavy-duty censorship tools.
Overall, the IPVanish Android app is an impressive VPN client that’s relatively easy to use and comes packed with a long list of advanced features.
iOS App
The IPVanish app for iPhone is visually quite different to the Android app, but it’s still relatively easy to use.
Advanced features can be accessed through the settings button in the top right hand corner. There’s not much on offer here – there’s no kill switch to protect your data and you only get two additional settings: an auto-connect option and the ability to switch protocol between IKEv2 and IPSEC.
The default protocol is IKEv2, which is a solid choice for mobile devices that move between WiFi and cellular data. While you can switch to IPSec if you want, we recommend sticking with IKEv2 for optimal security.
The iOS app is a bit more limited than the Android offering
There’s no split tunneling or LAN exemption, which is underwhelming. You are able to build whitelists and blacklists of wireless networks though, so the app will know which networks to protect and which are trustworthy.
On a positive note, server load and ping times are displayed in the servers list, which is helpful for figuring out which location will offer the best performance. There’s also a simple and straightforward favorites system to save time scrolling when choosing your preferred location.
Overall, the IPVanish iOS client is a basic app that’s functional if not perfect. It lacks some essential features like a VPN kill switch, which means we don’t recommend it for privacy-reliant activities. Hopefully more features will be added to the iOS app in the future.
Customer Support
Helpful 24/7 Live Chat Support
Customer Support
Available in IPVanish
24/7 Email Support
Yes
24/7 Live Chat Support
No
Chatbot
No
Email Support via Online Form
No
Live Chat Support
No
Online Resources
Yes
Tutorial Videos
No
IPVanish offers customer support via an extensive online help section, 24/7 email ticketing and a live chat service. The fastest way to contact customer support is via live chat, which we found to be friendly and helpful.
Live chat is a welcome addition
We’ve found live chat always responds quickly – you can find it in the bottom right hand side of the Support Center page. There are resources for learning about VPN technology in general as well as in-depth tutorials on using the service with different platforms. There are 12 guides to using IPVanish on Windows, for example, with separate tutorials for different protocols and operating systems.
The company also has excellent email support with impressively well-written responses and an online FAQ section for straightforward solutions to the most common issues. There’s telephone support, too, which isn’t offered by any other big name VPN. It’s available from 9am to 5pm CST, Monday to Friday.
Overall, IPVanish offers excellent customer support through a good variety of contact methods. The email ticketing and live chat services are fast and helpful while the telephone support is a rare and welcome addition.